Robust Infrastructure – Planning
Element: Adequacy of Devices; Quality and Availability
Description: The school has considered a host of creative options to ensure that diverse and appropriate technology devices are available to all students and staff to support powerful digital learning at any time, from any location.
Possible Next Step: District leaders develop a specific plan for procuring and placing devices to meet the needs of provide equitable access in support of teaching and learning.
Element: Robust Network Infrastructure
Description: Adequate bandwidth and a supportive infrastructure are in place to ensure ready and consistent access to online resources for teaching and learning. Teams monitor usage and identify possible bottlenecks prior to them affecting teaching and learning. Privacy, safety and security are primary concerns as well. The school community collaboratively designs responsible use policies, and confirm that the network design is supportive of these policies.
Possible Next Step: Technology leaders develop plans for a network infrastructure that is robust, safe and extensible. Plans include district facilities and a comprehensive set of options for home access as well. The entire school community collaboratively develops a formal responsible use policy.
Element: Adequate and Responsive Support
Description: Sufficient technical and instructional support, characterized by a positive service orientation, is available in every school. This support is proactive, providing resources, coaching, and just-in-time instruction to prepare teachers and students to use new technologies, thereby reducing the need for interventions during the learning process.
Possible Next Step: District leaders develop a comprehensive plan for support that is user-focused and driven by the teaching and learning goals of the district.
Element: Formal Cycle for Review and Replacement
Description: Teams continuously monitor technologies—software, hardware, and infrastructure—to ensure upgrades, additions, and, when called for, sunsetting/eliminations in a timely, environmentally responsible, and proactive manner.
Possible Next Step: Technology leaders build a plan for reviewing and replacing all technology devices and infrastructure. They build this into annual maintenance and operations budgets.